This Privacy Policy explains how o789 collects, uses, stores and protects the personal data of users who access or register on the o789 platform. Please read this document carefully. By using the platform, you acknowledge that you have read and understood this policy.
Six core privacy principles that guide how o789 handles your personal information.
We collect only what is necessary to operate your account and deliver platform services.
Personal data is stored with encryption and access controls. Your documents are never shared unsecurely.
We do not sell, lease or trade your personal data to third parties for commercial gain.
You have rights to access, correct, delete and port your data. Contact support to exercise them.
Data is retained only for as long as necessary for the stated purpose or as required by applicable law.
We use cookies for analytics and functionality. You can manage preferences through your browser settings.
This Privacy Policy ("Policy") is issued by o789 ("o789", "we", "us", "our") and applies to the website located at o789.cam and all associated platform services (collectively, the "Platform"). It describes how o789 collects, uses, stores, discloses and protects personal data obtained from users ("you", "User") who access, register on or otherwise interact with the Platform.
By registering an account, accessing the Platform or using any of its services, you confirm that you have read this Policy and agree to the collection and use of your personal data as described herein. This Policy is incorporated by reference into the o789 Terms & Conditions, which you are also required to accept before using the Platform.
o789 takes the privacy of its users seriously. We are committed to handling personal data transparently, securely and in accordance with applicable data protection standards. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and contact support to request closure of your account.
For the purposes of this Policy, the following definitions apply:
o789 collects personal data through multiple channels in the course of providing Platform services. The categories of data we collect are described below.
When you create an Account on o789, we collect:
To comply with identity verification requirements, we may collect:
We collect records of all financial activity on the Platform, including:
We record gameplay and sports betting activity, including game history, bet amounts, results, session durations and responsible gambling tool usage patterns.
We automatically collect technical data when you access the Platform, including:
If you contact o789 support, we retain records of that correspondence, including email content, live chat transcripts and any documents shared during the interaction.
o789 processes personal data collected from users for the following specific purposes. Data will not be processed for purposes incompatible with those stated below without prior notice.
| Purpose | Data Categories Used | Retention Period |
|---|---|---|
| Account Creation & Management | Registration data, login credentials | Duration of account + 5 years post-closure |
| Identity & Age Verification (KYC) | KYC documents, selfie data | 5 years from verification date or account closure |
| Transaction Processing | Transaction data, payment method details | 7 years (financial record obligations) |
| Fraud Prevention & AML Compliance | All categories as necessary | 5–7 years or as required by applicable law |
| Responsible Gambling Monitoring | Gameplay data, account limits, exclusion records | 5 years from last account activity |
| Customer Support | Communications data, account data | 3 years from last interaction |
| Platform Analytics & Improvement | Technical & device data (anonymised where possible) | 26 months rolling |
| Marketing & Promotional Communications | Email address, preferences (consent-based) | Until consent withdrawn or account closed |
o789 processes personal data only where a recognised lawful basis applies. The primary lawful bases relied upon are:
o789 does not sell, rent or trade your personal data to third parties for commercial purposes. Your data may be shared in the following specific circumstances only:
We engage third-party service providers who process data on our behalf under contractual data processing agreements. These may include payment processors, KYC verification providers, cloud infrastructure providers, analytics platforms and customer support software vendors. All processors are required to handle data in accordance with applicable data protection standards.
o789 may disclose personal data where required by law, court order, regulatory authority or legal process. This includes disclosures to law enforcement agencies, financial intelligence units and licensing authorities in connection with anti-money-laundering, fraud investigations or licence compliance obligations.
Where o789 has reasonable grounds to suspect fraudulent activity, identity misrepresentation or misuse of Platform services, relevant personal data may be shared with fraud prevention organisations, payment networks or other operators for the purpose of fraud detection and prevention.
In the event of a merger, acquisition, asset sale or restructuring of o789's business, personal data held on the Platform may be transferred to the acquiring entity as part of that transaction, subject to appropriate data protection safeguards.
o789 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The indicative retention periods set out in Section 4 above reflect our standard practices.
Upon account closure, o789 will retain certain categories of data — including KYC documents, transaction records and AML-related data — for the minimum periods required by financial regulations. Technical data and anonymised analytics may be retained in aggregated form for longer periods without identifying individual users.
When personal data is no longer required and retention obligations have elapsed, it will be securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
o789 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include, but are not limited to:
While o789 takes all reasonable steps to protect your data, no system is entirely immune from security risks. In the event of a personal data breach that poses a risk to your rights and freedoms, o789 will take appropriate steps to notify affected users in accordance with applicable obligations.
The Platform uses cookies and similar technologies (including web beacons and local storage) to enable core functionality, improve user experience and support platform analytics. By using the Platform, you consent to the use of cookies as described in this section.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Session management, login authentication, security tokens. Required for the Platform to function — cannot be disabled. | Session / up to 24 hrs | |
| Remembering language preferences, PKR currency settings, responsible gambling limit displays and personalisation. | Up to 12 months | |
| Aggregated usage analytics to understand Platform performance, page visit patterns and navigation behaviour. Data is anonymised where possible. | Up to 26 months | |
| Consent-based cookies to measure the effectiveness of promotional campaigns and deliver relevant content. Requires prior consent. | Up to 12 months |
You may manage, disable or delete non-essential cookies at any time through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to access certain features of the Platform, including account login and session continuity. Browser-level cookie management instructions vary by browser and device type.
Subject to applicable data protection law and the limitations described in this section, you have the following rights with respect to your personal data held by o789. To exercise any of these rights, please contact our support team using the details in Section 15.
You have the right to request a copy of the personal data o789 holds about you, along with information about how it is being processed. We will respond to access requests within 30 days of receipt.
You have the right to request correction of inaccurate or incomplete personal data. Account holders may update certain information directly through account settings; requests for correction of KYC data require identity re-verification.
You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. This right does not apply where o789 has a legal obligation to retain the data, including AML, KYC and financial record-keeping requirements.
Where processing is carried out on the basis of consent or contractual necessity, and by automated means, you may request a structured, machine-readable copy of the personal data you have provided to o789.
You may object to processing carried out on the basis of legitimate interests. o789 will cease processing unless compelling legitimate grounds that override your interests are demonstrated. You may also opt out of direct marketing processing at any time.
In certain circumstances, you may request that o789 restrict processing of your personal data — for example, while a rectification request is being considered, or pending an objection determination.
Where processing is based on your consent, you may withdraw that consent at any time by contacting support or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
The Platform is strictly intended for adults aged 18 or above, or the higher minimum age required by the operator's license jurisdiction or applicable local law. o789 does not knowingly collect personal data from individuals under the minimum age requirement.
Where o789 becomes aware, or has reasonable grounds to suspect, that personal data has been collected from a minor, we will take immediate steps to delete that data, close the associated Account and forfeit any balances in accordance with our Terms and applicable operator policies.
Parents and guardians who believe that a minor has registered on the Platform using false age information are encouraged to contact our support team immediately at [email protected] so that the matter can be investigated and resolved without delay.
o789 operates internationally and your personal data may be processed and stored on servers located outside Pakistan. When personal data is transferred to jurisdictions outside your country of residence, o789 takes appropriate safeguards to ensure that the transfer complies with applicable data protection standards.
These safeguards may include transferring data only to jurisdictions with recognised adequacy standards, implementing standard contractual clauses with data processors, and applying equivalent technical and organisational measures regardless of the processing location.
By using the Platform, you acknowledge and consent to the transfer of your personal data to servers and processors located outside Pakistan where necessary for the delivery of Platform services.
The Platform may integrate with third-party services to deliver certain functionality, including payment processing, KYC verification, live dealer game streaming and analytics. These third parties operate their own privacy policies, which govern the personal data they collect in the course of providing their services.
o789 is not responsible for the privacy practices of third-party payment providers or game vendors. Familiar Pakistan payment references — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are noted for context only; their appearance on the Platform does not constitute an endorsement of their data practices, nor does it imply their support for gambling services.
All third-party data processors engaged by o789 are subject to contractual data processing agreements that require them to protect personal data to a standard consistent with this Policy and applicable law.
o789 reserves the right to amend this Privacy Policy at any time. Revised versions will be published on this page with an updated effective date. Where changes are material, o789 may provide notice to registered users via Platform notification or email to the registered account address.
Your continued use of the Platform following publication of an amended Policy constitutes your acceptance of the revised terms. If you do not accept any amendment, you should discontinue use of the Platform and request account closure via the support team.
We encourage you to review this Policy periodically to stay informed about how your personal data is handled. The current effective date is displayed at the top of this page.
If you have any questions, concerns or requests relating to this Privacy Policy — including requests to exercise your data rights under Section 10 — please contact the o789 Data Support team using the details below. All data-related requests will be acknowledged within 5 business days and responded to within 30 days.
Support Email: [email protected]
Subject Line: Please include "Privacy Request" in your email subject for faster routing.
Support Hours: 24 hours a day, 7 days a week
Languages: English (primary); Urdu-language assistance also available
Timezone Reference: Pakistan Standard Time (PKT / UTC+5)
For questions about our full platform terms, please review our Terms & Conditions. For information about responsible gambling tools and support, visit our Responsible Gambling page.
Our support team handles all data requests — access, deletion, correction and more — in English with Urdu assistance available 24/7.